Modern Voice Solutions for a Connected Business
Scalable SIP Telephony Services Designed for Performance and Flexibility
Norat Inc. delivers advanced SIP-based telephony solutions that replace traditional phone lines with powerful, internet-driven communication. Our SIP services provide crystal-clear call quality, seamless scalability, and cost savings for businesses of all sizes. Whether you’re upgrading an existing phone system or building a new VoIP infrastructure, we ensure smooth integration, reliable connectivity, and enterprise-grade features to keep your team connected—anywhere, anytime.
Telephony Services
Reliable, Scalable, and Secure Communication Solutions
At NORAT, we provide modern Telephony Services designed to meet the demands of today’s businesses. From traditional voice systems to cutting-edge VoIP and SIP solutions, our offerings are built for performance, flexibility, and reliability—whether you’re working in the office or remotely. You can choose between a hosted or on-premise system, based on your business needs and infrastructure.
Why NORAT for Your Telephony Needs?
We believe communication should be seamless and stress-free. That’s why we work with industry-leading partners like E-MetroTel to deliver powerful telephony solutions that support both modern VoIP systems and legacy infrastructure.
Who is E-MetroTel?
E-MetroTel is a trusted name in unified communications and IP telephony. Their UCX platform allows businesses to integrate both digital and IP phones, making it easy to upgrade legacy systems without costly hardware replacements. Their solutions offer the flexibility, features, and reliability we demand for our clients—making them a natural fit for NORAT.
Our Telephony Solutions
VoIP (Voice over IP)
Connect your team through crystal-clear internet-based calling with features like:
- HD voice
- Mobile and desktop softphones
- Voicemail-to-email
- Remote work support
SIP Trunking
Modernize your communications infrastructure while reducing costs:
- Scalable, on-demand call capacity
- High reliability and failover options
- Compatible with most PBX systems
What is the benefit of SIP over traditional Telco service?
SIP offers greater flexibility, lower operating costs, and advanced features that traditional telco lines can’t match. With SIP, you can scale easily, connect remote users, and unify communications across your business—without installing new physical lines.
Hosted PBX
Fully managed, cloud-based phone systems that eliminate the hassle of on-site hardware:
- Automated attendants
- Advanced call routing
- Unified messaging
- Easy scaling for growing teams
Contact Center Solutions
Deliver exceptional customer service with intelligent, cloud-based systems:
- Call queues and skill-based routing
- CRM integrations
- Real-time dashboards and analytics
- Call recording and monitoring
Hosted or On-Premise Deployment Options
Whether you prefer a cloud-based solution or an on-premise system, NORAT has you covered. Both options come with the same high-performance features but offer different benefits:
- Hosted: No need for on-site hardware, easy to scale, and managed remotely for lower upfront costs.
- On-Premise: Full control over your infrastructure, more customization options, and data security on your terms.
Migrating to NORAT Telephony Services
Switching to NORAT’s telephony solutions is easier than you think.
What do I need to do to get started with moving our services?
Just reach out to our team. We’ll assess your current setup and create a tailored migration plan that minimizes downtime and ensures a smooth transition. From planning to implementation and support—we handle everything.
Why Businesses Trust NORAT
- 99.99% Uptime Guarantee
- Secure, Encrypted Communications
- Full Support for Legacy and IP Phones
- Custom Plans Tailored to Your Business
Why do we choose to work with E-MetroTel?
Because their solutions let us support both new and existing infrastructure without compromise. This flexibility means faster deployments, less disruption, and long-term value for our clients.
XSTIM Signaling: Smarter Telephony for Modern Business
NORAT now offers XSTIM Signaling from E-MetroTel — a next-generation protocol that centralizes control of your phones and softphones through the UCX server. Unlike traditional SIP, where each device manages its own logic, XSTIM puts the intelligence in the server, enabling advanced features and easier management.
Why XSTIM?
- Hot-Desking – log in to any phone and your profile follows you
- Call Mobility – move live calls between devices (desk ↔ mobile)
- Shared Call Appearance – ring multiple devices on the same line
- Centralized Control – configure and update devices remotely
- Consistent User Experience – phones behave the same across your team
XSTIM vs SIP – What’s the Difference?
Feature
Protocol Type
Device Logic
Provisioning
Feature Consistency
Hot-Desking
Call Mobility
Management
SIP (Standard)
Open standard
On each endpoint
Manual or per device
Varies by vendor
Limited or complex
Not standard
More complex
XSTIM (E-MetroTel)
Proprietary (E-MetroTel)
On the UCX server
Centralized & automated
Consistent across all XSTIM devices
Built-in and seamless
Native and reliable
Simplified via server
Can I Use SIP and XSTIM Together?
Yes. E-MetroTel’s UCX platform supports both XSTIM and SIP devices at the same time. This means you can keep existing SIP phones or devices while deploying XSTIM endpoints for advanced features and simplified management. It’s a flexible, hybrid approach that lets you upgrade on your terms.
Let’s Get Started
Upgrade your communication systems with confidence. Whether you’re replacing outdated hardware, moving to the cloud, or expanding your operations, NORAT delivers the tools and expertise you need to stay connected.
For a free consultation or demo